Policy
Returns.
ABDR products are personal grooming items and digital publications. For reasons of hygiene and the nature of the goods, we do not accept returns or exchanges. Please read this policy before ordering.
Last updated — August 2026
01
No returns
We operate a no returns policy. Once an order has been dispatched, it cannot be returned, exchanged or refunded, whether opened or unopened.
Foil shavers are personal grooming products intended for direct contact with the skin. In line with UK consumer legislation covering goods that are sealed for health protection and hygiene reasons, the right to cancel does not apply once the seal has been broken.
02
Digital guides
The ABDR guides are supplied as digital downloads. Access is granted immediately on purchase, and digital content is non-refundable once download or access has begun.
03
Faulty or damaged items
Your statutory rights are unaffected. If your item arrives damaged, or develops a fault that is not the result of misuse, accidental damage or normal wear, contact us at info@abdr.uk within 30 days of delivery.
Please include your order number and clear photographs of the item and its packaging. Where a fault is confirmed, we will repair, replace or refund the item at no cost to you.
04
Incorrect orders
If you receive an item you did not order, do not use it. Contact us within 14 days of delivery and we will arrange collection and send the correct item at our expense.
05
Cancellations
If you need to cancel, email info@abdr.uk as soon as possible. We can only cancel an order that has not yet been handed to Royal Mail.
06
Consumables
Replacement foils, blades and other consumable parts are excluded from any repair or replacement arrangement, as these are subject to normal wear through use.
Questions about this policy? Write to info@abdr.uk.